FAQ
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FAQ
  • Q1:Is Sting3d a factory?

    A1:Yes, Sting3d is a factory founded in 2015 and only focusses on filament research and development.
  • Q2: What’s the freight?

    A2: Please tell us the destination country, address and postcode of your shipping address, and your approximate order quantity,we will measure the shipping cost for you in the first time, and choose the most economical way for your reference.
  • Q3: Can Sting3d supply the OEM service?

    A3: Yes,of course.
    We are an OEM manufacture, can support your full set of OEM service
    1、customize your own brand
    2、customize your brand package
    3、H&D photos and functional videos

  • Q4: Does Sting3d have the certification?

    A4: Yes,we have
    1、With quality as its core, our company has ISO 9001 quality management system certification,
    2、FDA,ROHS,MSDS,CE SVHC certificates are also available,
    3、If you need special test reports or certificates, please leave a message and we will supply them to you before your order is shipped, but you need to pay for the special certificates.
     

  • Q5: What about the lead time? 

    A5: Sample needs 2-5 days. Mass production needs 10 to 25 working days depends on quantity. 
  • Q6: Does Sting3d spool apply to AMS?

    A6: Yes, of course. We have our own plastic spools which are suitable for AMS.
  • Q7: How about the shipping method?

    A7: DHL/UPS/Fedex and other air shipments and sea shipments are all workable.
           We will suggest you best shipping method based on.

  • Q8: Can we put our logo on the label?

    A8: Yes, of course , we can print your logo on the label .
  • Q9: How can Sting3d guarantee quality?

    A9: Pre-production samples to confirm quality.
           Pre-shipment filament check to guarantee quality.

  • Patents & Certificates

     40+ filaments patents such as AMS TPU, FPLA+, STPVA, ST Carbon fiber, and High-Speed Printing filaments range. 
     4 patents to guarantee filament diameter within +/-0.02mm. 
     ISO 9001 quality management system certification, and has also obtained FDA,ROHS,MSDS,CE certificates
  • One-stop OEM service

     Sting3D is supplying filaments for more than 50+ different brands of OEM customers including many Amazon or Walmart customers. 
     Sting3d has always been committed to providing customers with a full range of OEM services. 
Sting3D is supplying filaments for more than 50+ different brands of OEM customers including many Amazon or Walmart customers. Sting3d has always been committed to providing customers with a full range of OEM services.

CONTACT US

Phone: +86-13605703669
Email: meddy@sting3d.com
WhatsApp: +8615719142248
Add: Baihuashan Industrial Zone, Zhejiang Haichuan Tools Company Limited 4 # building 2 floor Sting3d

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